Terms and Conditions for Alpha Knock

Effective Date: [Insert Date]

Welcome to Alpha Knock, your trusted source for premium boxing gloves, fitness apparel, and custom athletic gear. By visiting and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. Introduction to Alpha Knock

Alpha Knock is a UK-based brand specializing in high-quality handcrafted boxing gear, gym wear, and football accessories. We offer premium, durable products engineered for champions. By purchasing from Alpha Knock, you are joining a community that values performance, craftsmanship, and fitness excellence.

2. Acceptance of Terms

By accessing or using the website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services or purchasing from our store.

3. Eligibility to Purchase

To use our services or place an order, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By placing an order, you confirm that the information provided is accurate and complete.

4. Products and Services Offered

Alpha Knock is committed to providing the highest quality products for athletes and fitness enthusiasts. Our product range includes:

• Custom Boxing Gloves: Handcrafted from premium leather with horsehair padding for a perfect fit.
• Fitness Apparel: Gym-to-streetwear for men and women.
• Football Accessories: High-performance gear designed for professional athletes.

We constantly innovate and upgrade our products based on feedback from top UK MMA fighters, boxing coaches, and fitness professionals.

5. Order Process

• Placing an Order: To place an order, simply browse our catalog, add your desired items to the cart, and proceed to checkout. You’ll be asked to enter your shipping information and payment details before confirming your purchase.
• Payment Methods: We accept all major credit/debit cards, PayPal, and other Shopify-supported gateways.
• Order Confirmation: After completing your order, you will receive an email confirming your purchase. If you don’t receive this, please contact us at infoalphanock@gmail.com.

6. Shipping & Delivery

We offer domestic shipping within the UK and international shipping options. Shipping costs are calculated at checkout based on your location.

Estimated Delivery Times:

• UK: 3-5 business days
• International: 7-14 business days, depending on location.

Please note, while we strive to deliver your order as quickly as possible, Alpha Knock is not responsible for delays caused by third-party carriers or customs clearance processes.

7. Returns & Exchanges Policy

Custom Orders: Due to the personalized nature of some items, we cannot accept returns or exchanges on custom boxing gloves, personalized gear, or made-to-order items unless the product is faulty.

General Return Policy:

• Eligibility: Returns must be requested within 14 days of delivery.
• Condition: Items must be unused, in original packaging, and in resellable condition.
• Refund Process: Upon approval, refunds will be processed to the original payment method. Shipping fees are non-refundable.

To request a return, please contact our team at infoalphanock@gmail.com with your order number and details.

8. Product Quality and Warranties

At Alpha Knock, we take pride in the quality and craftsmanship of our products. Our handcrafted boxing gloves and fitness apparel are designed to meet the highest standards. However, minor imperfections may occur due to the handmade nature of our goods.

We offer a limited warranty on all products. For defects in material or workmanship, please contact us within 30 days of purchase for a resolution. Our warranty does not cover damage caused by misuse or normal wear and tear.

9. Intellectual Property Rights

All content on the Alpha Knock website, including logos, text, images, and designs, are intellectual property of Alpha Knock and are protected by copyright law. You may not use, reproduce, or distribute any of the content without prior written permission.

10. Privacy and Security

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. We follow strict security protocols to safeguard your data and ensure your transactions are secure.

11. Amendments to Terms and Conditions

Alpha Knock reserves the right to update, modify, or replace these Terms and Conditions at any time. It is your responsibility to review this page periodically to stay informed of any changes. Continued use of the website and services signifies acceptance of any updates.

12. Limitation of Liability

Alpha Knock will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. By using our website, you agree to indemnify and hold harmless Alpha Knock, its affiliates, and employees from any claim or damage arising from your use of our products or services.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved within the jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms and Conditions, please don’t hesitate to reach out to us:

Our Address:
Alpha Knock
132A Sidwell Street,
Exeter, EX4 6RY,
England, United Kingdom

Email Us: infoalphanock@gmail.com
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday – Sunday: Closed

Alternatively, feel free to use our Contact Form to get in touch directly.